COPTA
Social Housing Compliance Software-Built around a permanent property record for every home.
COPTA helps social landlords manage Awaab’s Law, damp and mould, inspections, repairs and compliance evidence showing what can be verified now, what remains unresolved and what needs attention next.
Know how it got here. Know where it is today. Know what happens next.
COPTA builds a continuously developing, evidence-backed understanding of every home — connecting its history, current verified position and the actions required next.
COPTA Provenance.
Understand the evidence behind the current position and the decisions being made.
COPTA State.
See the current condition, compliance position and emerging risk across the property portfolio.
COPTA Pathway.
Identify what requires attention, where intervention is needed and what should happen next.
There isn't one clock in housing. There are dozens.
Awaab's Law is the one everyone is talking about, but gas, electrical, fire risk assessments, asbestos, legionella, lifts, complaint handling and disrepair protocols all carry their own deadlines, and they sit in different systems with different owners.
COPTA holds them against the property, so the statutory position and the physical condition are the same record rather than two. You see the whole stock at once: what's verified, what's approaching a deadline, what's already overdue, and where the evidence behind it is thin.
Every visit leaves a record
Capture once, at source
No evidence, no truth
Outsource the work, never the visibility
Evidence from inside the property, not a week later
Before anyone knocks on the door, a surveyor, engineer, gas fitter, contractor, they can see that home's history on a phone: what's been reported, what was tried before, what was found last time, and the photographs.
What they find, goes on there and then from inside the property. Photographed, with their name and the time on it. You see it the moment it's captured — not when a report arrives, or after three phone calls chasing a contractor for the evidence.
If a surveyor is standing in a home looking at something that worries them, you know while they are still standing there.
Why COPTA Exists
COPTA was founded by Kevin McLaughlin.
- Before working in social housing surveying, Kevin spent many years in manufacturing management, leading a multi-skilled production team with responsibility spanning production, quality, health and safety, waste reduction and preventative maintenance.
- In manufacturing, accountability, responsibility and traceability were built into the process. Work could be traced to what was done, when it was done and who was responsible. Problems were identified early, faults were corrected before they reached the internal customer, and recurring issues could be understood rather than repeatedly treated. The objective was not simply to comply with rules. The objective was to run the process properly.
- That principle remains at the heart of COPTA. Quality, safety, efficiency and compliance should not exist as separate targets that people are expected to chase after the event. They should be the natural consequence of a well-designed process: clear information, visible responsibility, reliable evidence and the ability to learn from what has already happened.
- Working in social housing, Kevin recognised that many of the same principles could be applied to the management and maintenance of people’s homes. Nobody sets out to do a bad job. But people cannot consistently make good decisions if information is fragmented, previous work is difficult to see, evidence is incomplete or responsibility becomes disconnected as work passes between teams and contractors.
- COPTA brings that manufacturing discipline into housing, It gives the people who report, inspect, maintain and manage a home the information and evidence they need at the point they need it, while creating a permanent, traceable record of what happened, why decisions were made, what work was completed and who was accountable.
- The result should not be compliance for compliance’s sake. Get the process right, give people the right information, make responsibility visible and learn from what has already happened — and better quality, greater efficiency, stronger accountability and legislative compliance follow naturally.
Built for councils and housing associations, large and small.
Outsource the work, never outsource the visibility.
Where surveys, repairs and housing programmes are delivered through contractors and specialist providers, COPTA keeps the landlord connected to the evidence, progress, outstanding requirements and verified outcomes.
The work may be outsourced. The knowledge about the property should not be.
COPTA
COPTA Provenance. COPTA State. COPTA Pathway.
Provenance shows how the property got here — the history, people, decisions and evidence behind it. State shows what is verified today. Pathway identifies what needs to happen next. Together, they turn property history into verified truth — and verified truth into action.
Can you evidence the condition, compliance position and emerging risk across your housing stock?
And could you evidence and defend the decisions that follow?
Know your position.
Can you see the condition, compliance position and emerging risk across your housing stock with confidence?
Prove your position.
Can you trace the evidence, history and decisions behind the current position of every property?
Defend your decisions.
Can you demonstrate why decisions were made, what evidence informed them and how identified risk was addressed?
Talk to us about how COPTA could work with your organisation
COPTA gives councils and housing providers a clearer view of what is happening across their homes — where condition is changing, compliance risk is developing, action is required and evidence proves it has been completed.
Operating standalone or alongside existing systems, COPTA strengthens property intelligence, exposes gaps and inconsistencies, focuses attention where it is needed and gives leaders organisation-wide visibility of the evidence behind their decisions.
Know your position. Prove it. Defend the decisions that follow. COPTA Ltd Studio 9 50–54 St Paul’s Square Birmingham B3 1QS Company No. 17376494 Registered in England and Wales info@copta.co.uk
